1. Information We Collect

We collect various types of information in connection with the services we provide, including:

• Account Information: When you register, we collect your email, username, hashed password, and (if you register via Telegram) your Telegram User ID, username, first name, and last name.
• Payment Information: For paid subscriptions, we collect payment details (e.g., amount, currency, transaction ID) through third-party payment processors. We do not directly store your full credit card details.
• Bot Usage Data: When you or users interact with bots hosted on our platform, we collect message logs, interaction events, conversation states, and anonymized analytics metrics (e.g., message counts, active users).
• Configuration Data: We store configurations you provide for your bot instances, such as Telegram bot tokens (encrypted), API keys for external services (encrypted), and SMTP settings (encrypted).
• Technical Data: We collect IP addresses, browser types, operating systems, and other diagnostic data related to your use of our website and services.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services.
• Process your transactions and manage your subscriptions.
• Manage your account, including sending password reset links and other service-related communications.
• Monitor and analyze trends, usage, and activities in connection with our services.
• Improve our services, develop new features, and enhance security.
• Communicate with you about promotions, new products, and services (you can opt out).
• Detect, prevent, and address technical issues and security incidents.
• Comply with legal obligations.

3. How We Share Your Information

We do not share your personal information with third parties except in the following limited circumstances:

• Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing, email delivery, and hosting. These providers are obligated to protect your information.
• Legal Compliance: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, your information may be transferred.
• With Your Consent: We may share your information with your explicit consent.

4. Data Security

We implement robust security measures to protect your information, including encryption of sensitive data (like Telegram bot tokens and API keys) at rest and in transit, access controls, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access, update, or delete the information we have on you.
• The right to rectify any incomplete or inaccurate information.
• The right to withdraw your consent at any time.
• The right to object to our processing of your personal data.
• The right to request that we restrict the processing of your personal information.
• The right to data portability.

To exercise any of these rights, please contact us.

6. Third-Party Links

Our services may contain links to other websites not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@botforgeaiplatform.com.